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Sorry, but the Purple Merchandise Shop is now closed.
Please contact Purple Head Office as a number of Purple Tuesday Packs are available for collection on Monday 11th November.
Call 01245 214 027.

Payment and Shipping

Payment Options

Payment can be made by credit or debit card via the “Pay Now” option or you can pay via Bacs on our 14-day terms option by selecting “Pay on Pro-Forma”.

Payment / Fraud Policy

We will ensure your details are kept secure. If payment is made using a credit or debit card then your transaction will be dealt with through fully encrypted SSL technology. In order to assist us to prevent fraud however, we may ask for some proof of identity or address prior to proceeding with an order.

Please help us to prevent fraud by checking your order thoroughly at the time of delivery and informing us of any damages/discrepancies immediately or no later than 7 working days of receipt.

Accepted Methods of Payment

All major Bank Cards: Credit Card (Visa, Master Card), Bacs

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfil your order for any reason your credit card will be refunded.

Shipping Policy

Every effort will be made to deliver on time, but any delivery day specified is a best estimate and no liability is accepted for any loss arising from delay or error in the delivery of the goods. All deliveries will be charged at the prevailing rates applying at the dates of such delivery.

Carriers

We use the following carriers to deliver our orders: UK Mail, UPS, FedEx, DHL

Shipping Rates

Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Liability

Save in so far as defects in the goods cause to death, injury or damage to personal property, our liability for any loss or damage suffered by you in respect of the goods shall be limited to the contract value of the good.

We can accept no responsibility for loss or damage arising from the supply of goods under this contract unless you have fully complied with the notification of claims procedure.

We will not be held responsible for failure or delay in the carrying out of our obligations under the contract arising or any cause outside our reasonable control or by inability to procure materials or articles except at higher prices due to any such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you.